Privacy Policy

Geepas Academy is a quality-oriented educational platform committed to educating students. We ensure to protect the personal information submitted by our students for educational purposes.

• We do need to collect every client’s personal data for documentation purposes. This is considered highly secure and we respect your privacy with utmost care.
• This Privacy Policy will showcase how we collect, use, process, and disclose information about you for official purposes.
• This Privacy Policy sets out the parameters and benchmarks on which personal data will be collected from you and for what they will be utilized. You can read our Privacy Policy to understand how we treat your personal data, process it, and follow our work ethics in this regard.
• When you access our services, this is an indicator that you have read, understood, and unconditionally accepted the provisions and clauses mentioned in this Privacy Policy. Once you accept, it means that you legally abide by all the terms and conditions set out in this Privacy Policy.
• Geepas reserves the right to amend this Privacy Policy at any time to comply with regulatory requirements or in line with our business requirements. Such amends will be notified and made available for your review. You can easily check the changes on our digital platforms via laptops, computers, mobiles, etc. You are requested to visit our Privacy Policy periodically. Your continued use of the services offered following the posting of any such changes will constitute your acceptance of the revised Privacy Policy.

INFORMATION COLLECTION

We may gather the following types of data from your interaction with us.

The detailed purchase and transaction information of every client who uses the services of Geepas.  This will include various items, bill amounts, modes of payments, or payment card details. This may include when, where, what, and how you purchased our services. Apart from that, it will also include transaction completion and service details (like the courses you have purchased from Geepas) and the benefits accrued by you from the transaction.

Every time you interact with our Geepas Academy website and related mobile applications, your data is generated here. This interaction is stored each time you visit our digital platforms. By interaction, we mean how you have used the website, your choice of product and services clicked on, services that have been paid, queries asked to customer support or the mentors concerned, etc. 

Based on the data collected, your marketing preferences, and your time of interactions will help us understand how you like to interact with our company in the offline and online environments. This data may be collected to improve our services. 

We also take note of your location, to understand where our clients and students come from and conduct research on how to improve our services as per your regional preferences. 

We may collect technical data about the device you use to access our website and mobile application such as device name, operating system, Advertising ID, IP address, sign-in data, plugins, and frequency of access or use.

USE OF INFORMATION

To serve you better as a customer, personal information submitted to us will be used for the purposes specified in this policy.

1. to deliver the services or products that you have asked us
2. to carry out market research and internal research for product improvement and enhancement of our information technology systems
3. to provide further information to you about other services or products that we consider may be of interest to you;
4. for the purpose of future marketing, promotional, and awareness purposes, including carrying out market research, direct marketing, and surveys;
5. for ensuring that we share the most relevant  information to you and your interests
6. to record and analyze traffic in our online platforms and rectify the footfalls on various digital platforms. 
7. To comprehend  individual study demands, shopping habits, product popularity, and market trends
8. to derive patterns and conclusions from your repeated interactions and serve you better. 
9. to prevent fraud or misuse of services.
10. for any other use that you authorize us. 

AGGREGATED DATA

We make sure to remove personal data to make the data anonymous so that you are untraceable on the web. At times, your identifiable information may be replaced with non-identifying information such as an ID number or a reference number. Such modified data is combined with other aggregated data, enabling us to deduct patterns or customer behaviors.

DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal information for the following purposes:

1. any information that we gather about you to third parties for the purpose of providing you with additional service
2. to share payment gateway information as part of the process to ensure smooth payment transactions only and not to any specific person.
3. to facilitate a service that you have requested from us. 
4. data research is used by specialist third parties for data analysis and to deduce business intelligence.
5. certain tracking information and other information that cannot personally identify you to third parties
6. Other than for instances cited above , this information will be sent across to third parties only after obtaining your consent.

We maintain strict security standards and procedures preventing unauthorized access to your data by anyone, including our staff.

• We will seek your consent if we wish to use your personal information for purposes other than those you have agreed to previously.
• We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this Privacy Policy.

SOCIAL MEDIA

We maintain an active presence on social media to interact with our customers and inform them of our new services, products, and promotions. We may record your interaction with our social media accounts such as likes and comments to improve our services.

You are advised to share personal information on social media or in the internet with caution. Do not hesitate to contact us if you suspect that a party is misrepresenting or obtaining your information on our behalf. Always ensure that the social media accounts, websites, or mobile applications that you engage with are our “verified” or “official” accounts/handles. We are not responsible for information leakage if you share your personal data on social media. 

DATA RETENTION

The data will be recorded and stored only as long as the purpose is executed. The purpose could include satisfying any legal, regulatory, tax, accounting, or reporting requirements. 

Your personal data may be in our records for a longer period in the event of a complaint, if we reasonably believe there is a prospect of litigation concerning our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Until such issues are over, the data will remain in our custody only for the purposes mentioned above.

 DATA SECURITY 

We have put in place physical security measures and digital/electronic safeguards to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. 

Continual audits and monitoring of the security measures in place are done periodically. This is to ensure that your data is protected at all times. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who need not be concerned with your data. They will only process your personal data on our instructions for defined purposes and they are subject to a duty of confidentiality restrictions.

If any suspected personal data breach has been found, we will notify you and any applicable regulator of a breach where we are legally required to do so. If you have added additional information that is out of the normal way of communication process or enrollment process, we will not be held responsible for the same.

COMMUNICATION PREFERENCE

In case you feel that the use and information disclosure of the data collection has fallen outside or beyond the parameters of data privacy and confidentiality, you can do the following: 

1. Opt out and do not receive certain notifications or alerts from our side. 
2. Opt in to agree to be contacted by us about certain matters such as notification of new features or services,  and other miscellaneous promotional activities.

COOKIES

As per the Cookie policy, our online platform uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. If you wish to refuse to accept cookies, you may choose to disable it in your browser and/or delete cookies from your device storage. It is not mandatory to have cookies turned on to use the Website however, you may require cookies to access personalized or secure content on the Website. Some web pages may not function properly if the cookies are disabled.

RIGHTS TO YOUR DATA

We respect your right to know more about your data. If you would like to see the information we hold about you, you can email us at mail id of geepas customer support(info@geepasacademy.com)

With regards to your personal information, you have the following rights subject to applicable local laws.

You have the right to decide on the following:

• correct any inaccurate information
• delete any personal information
• restrict our use of personal information
• object to our use of your personal information;
• withdraw any consent you have provided for the collection and use of your data.

transfer your data to another third party